1. Information We Collect

When you use plotsandflats.com, we may collect:

• Account Information: Name, email address, phone number when you register.
• Property Listings: Details you provide when posting a property including photos, location, and pricing.
• Usage Data: Pages visited, search queries, device info, and IP address for analytics.
• Cookies: We use essential cookies for authentication and preferences.

2. How We Use Your Information

• To provide and maintain our property listing service
• To connect buyers with sellers through enquiry and contact features
• To send notifications about saved searches, new listings, and shortlisted properties
• To improve our platform through analytics and user feedback
• To prevent fraud and ensure platform safety

3. Information Sharing

We do not sell your personal information. We may share limited data with:

• Property owners/agents when you enquire about a listing (your name and contact)
• Payment processors (Razorpay) for premium listing transactions
• Analytics providers (anonymized usage data only)
• Law enforcement when required by law

4. Data Security

We use industry-standard encryption (HTTPS/TLS) for all data transmission. Passwords are hashed using bcrypt. Payment data is handled entirely by Razorpay and never stored on our servers.

5. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information in your account
• Delete your account and associated data — Request deletion
• Opt out of marketing communications
• Withdraw consent for data processing

6. Cookies

We use essential cookies for authentication (session management) and functional cookies for remembering your preferences (city, search filters). We do not use third-party advertising cookies.

7. Contact

For privacy-related queries, contact us at privacy@plotsandflats.com